{"id":325,"date":"2024-08-06T16:04:25","date_gmt":"2024-08-06T16:04:25","guid":{"rendered":"https:\/\/demo.webdevia.com\/jumpon-park-inflatable-rentals-wordpress-theme\/?page_id=325"},"modified":"2025-08-08T17:31:08","modified_gmt":"2025-08-08T17:31:08","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/markscastlesandinflatables.ie\/?page_id=325","title":{"rendered":"FAQ"},"content":{"rendered":"
\"\"<\/figure><\/div>\n\n

\u2013 When you have Questions<\/p>\n\n

Frequently Asked Questions<\/h2><\/div>\n\n
How do I book an inflatable or castle?<\/strong><\/summary>

Booking is quick and easy! You can:<\/p>\n\n

  • Call Mark directly\u00a0on\u00a0085 121 1500<\/li>\n\n
  • Send a WhatsApp message to the same number<\/li><\/ul>\n\n

    We recommend booking early to secure your preferred date and inflatable. If you have any questions or need help choosing the right option, feel free to get in touch\u2014we\u2019re happy to help!<\/p><\/div><\/details>\n\n

    How far in advance should I place a booking?<\/strong><\/summary>

    We always recommend booking\u00a0as early as possible\u00a0to avoid disappointment especially during weekends, school holidays, and peak event seasons.<\/p>\n\n

    While we do our best to accommodate last-minute bookings, availability can be limited. To secure your preferred inflatable and date, it\u2019s best to book well in advance. If you\u2019re unsure about availability, feel free to give us a call\u2014we\u2019re happy to check for you!<\/p><\/div><\/details>\n\n

    Is a deposit required to secure my booking?<\/strong><\/summary>

    yes. To secure your booking:<\/p>\n\n

    • Phone or manual bookings\u00a0require a\u00a0\u20ac20 deposit per booking<\/li><\/ul>\n\n

      Your booking is not confirmed until the deposit (or full payment) has been received. The remaining balance (if applicable) can be paid on the day of delivery. If you have any questions about payment options, feel free to contact us!<\/p><\/div><\/details>\n\n

      Can I make changes to my booking after it is confirmed?<\/strong><\/summary>

      Yes, you can make changes to your booking after it has been confirmed. If you need to update your booking details, please\u00a0call Mark directly at 085 121 1500\u00a0as soon as possible. We\u2019ll do our best to accommodate your request, but please note that changes are subject to availability, especially during busy periods.<\/p>\n\n

      <\/p><\/div><\/details>\n\n

      Do you deliver to my location?<\/strong><\/strong><\/summary>

      Marks Castles & Inflatables proudly serves a wide area across East Meath, South Louth and Dublin, bringing fun and excitement to communities big and small.<\/p>\n\n

      In East Meath and South Louth, we cover towns like:<\/p>\n\n

      • Ashbourne<\/li>\n\n
      • Bettystown<\/li>\n\n
      • Laytown<\/li>\n\n
      • Mornington<\/li>\n\n
      • Julianstown<\/li>\n\n
      • Stamullen<\/li>\n\n
      • Duleek<\/li>\n\n
      • Donore<\/li>\n\n
      • Gormanston<\/li>\n\n
      • Mosney<\/li>\n\n
      • Louth<\/li>\n\n
      • Drogheda<\/li>\n\n
      • Ardee<\/li>\n\n
      • Collen<\/li>\n\n
      • Annagassan <\/li>\n\n
      • Termonfeckin <\/li>\n\n
      • Baltray<\/li>\n\n
      • Tullyallen <\/li>\n\n
      • Dunleer <\/li><\/ul>\n\n

        Over in North Dublin, our services extend to vibrant areas such as: <\/p>\n\n

        • Balbriggan<\/li>\n\n
        • Skerries<\/li>\n\n
        • Rush<\/li>\n\n
        • Lusk<\/li>\n\n
        • Donabate<\/li>\n\n
        • Portrane<\/li>\n\n
        • Swords<\/li>\n\n
        • Malahide<\/li>\n\n
        • Portmarnock<\/li>\n\n
        • Howth<\/li>\n\n
        • Clongriffin<\/li>\n\n
        • Baldoyle<\/li>\n\n
        • Coolock<\/li>\n\n
        • Artane<\/li>\n\n
        • Raheny<\/li>\n\n
        • Kilbarrack<\/li>\n\n
        • Clontarf<\/li>\n\n
        • Santry<\/li>\n\n
        • Whitehall<\/li>\n\n
        • Beaumont<\/li>\n\n
        • Finglas<\/li>\n\n
        • Ballymun<\/li><\/ul>\n\n

          No matter where you’re based, we’re here to help make your event unforgettable!<\/p>\n\n

          <\/p><\/div><\/details>\n\n

          What time will my inflatable or bouncy castle be delivered and collected?<\/strong><\/strong><\/strong><\/summary>

          We deliver all inflatables and bouncy castles between 8:00 AM and 12:00 Noon. Collection takes place between 6:00 PM and 10:00 PM on the same day, unless otherwise arranged.<\/p>\n\n

          Please note that we cannot guarantee an exact time within these windows, as delivery and collection routes are planned based on location and order volume. However, if you have specific timing needs (e.g., for a party start time), feel free to contact us in advance, we\u2019ll do our best to accommodate your request!<\/p>\n\n

          <\/p><\/div><\/details>\n\n

          Do I need to be home during delivery?<\/strong><\/strong><\/strong><\/strong><\/summary>

          Yes, we recommend that someone is present at the delivery location to receive the inflatable or bouncy castle. This ensures we can:<\/p>\n\n

          • Set up the equipment in your preferred location<\/li>\n\n
          • Go over safety instructions and usage guidelines<\/li>\n\n
          • Confirm any access requirements (e.g., through gates or narrow paths)<\/li><\/ul>\n\n

            If you won\u2019t be home, please let us know in advance. We may be able to make alternative arrangements, such as setting up in a pre-agreed location or coordinating with another family member.<\/p>\n\n

            <\/p><\/div><\/details>\n\n

            How much space is required for setup?<\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>

            Each inflatable or bouncy castle has its own space requirements, which can vary depending on the design and size.<\/p>\n\n

            To ensure a safe and successful setup, please check the specific size and space requirements listed on the product page of the inflatable you\u2019ve selected.<\/p>\n\n

            In general, please also ensure:<\/p>\n\n

            • There is clear access with no obstructions at least 3ft (0.9m) wide to the setup area<\/li>\n\n
            • The area is flat, free of debris, and has no overhead obstructions<\/li>\n\n
            • A power outlet is available within 25 meters <\/li><\/ul>\n\n

              If you\u2019re unsure whether your space is suitable, feel free to contact us\u2014we\u2019re happy to help!<\/p>\n\n

              <\/p><\/div><\/details>\n\n

              Can the inflatables or bouncy castles be set up indoors?<\/strong><\/summary>

              Yes, many of our inflatables and bouncy castles can be set up indoors, provided there is enough space and suitable access.<\/p>\n\n

              Before booking for an indoor setup, please ensure:<\/p>\n\n

              • The venue has sufficient ceiling height (check the height of the inflatable on the product page)<\/li>\n\n
              • There is clear access with no steps at least 3ft wide for delivery and setup<\/li>\n\n
              • The floor is clean, flat, and free of sharp objects<\/li>\n\n
              • There is access to a power outlet within 25 meters<\/li><\/ul>\n\n

                Indoor setups are ideal for halls, gyms, and large community centers. If you’re unsure whether your venue is suitable, feel free to contact us\u2014we\u2019re happy to advise!<\/p><\/div><\/details>\n\n

                Do your inflatables and bouncy castles meet safety standards?<\/strong><\/summary>

                Yes, all of our inflatables meet safety standards<\/p><\/div><\/details>\n\n

                Are inflatables and bouncy castles cleaned and sanitized between deliveries?<\/strong><\/summary>

                Yes, absolutely. We take hygiene and safety very seriously.<\/p>\n\n

                All of our inflatables and bouncy castles are thoroughly cleaned and sanitised after every use using child-safe, non-toxic cleaning products. This includes:<\/p>\n\n

                • Wiping down all surfaces to remove dirt and debris<\/li>\n\n
                • Disinfecting high-contact areas to eliminate germs and bacteria<\/li>\n\n
                • Drying fully before the next setup to ensure a clean and safe experience<\/li><\/ul>\n\n

                  We also perform regular deep cleans and inspections to maintain the highest standards of cleanliness and safety. If you have any specific concerns or hygiene requirements, please let us know\u2014we\u2019re happy to accommodate where possible.<\/p><\/div><\/details>\n\n

                  What\u2019s included in your rental?<\/strong><\/summary>

                  Each inflatable or bouncy castle rental includes:<\/p>\n\n

                  • Delivery and collection within our service area<\/li>\n\n
                  • Full setup and takedown by our trained team<\/li>\n\n
                  • Blower and extension leads (up to 25 meters)<\/li>\n\n
                  • Safety mats where required<\/li>\n\n
                  • Anchoring equipment (pegs or sandbags, depending on the surface)<\/li>\n\n
                  • Full safety check and guidance on safe use<\/li><\/ul>\n\n

                    Everything you need for a fun and safe experience is included\u2014just make sure you have a suitable space and access to power!<\/p><\/div><\/details>\n\n

                    <\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

                    \u2013 When you have Questions Frequently Asked Questions<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_custom_body_classes":"","wd_custom_header_options":"","wd_sticky_header":false,"wd_transparent_header":false,"wd_header_cap":false,"footnotes":""},"class_list":["post-325","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/pages\/325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=325"}],"version-history":[{"count":12,"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/pages\/325\/revisions"}],"predecessor-version":[{"id":1111,"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=\/wp\/v2\/pages\/325\/revisions\/1111"}],"wp:attachment":[{"href":"https:\/\/markscastlesandinflatables.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}